Fernlea Orthopaedics is a small-animal orthopaedic referral service based in East Bristol.

We provide high quality care to referred patients, and excellent value for their owners.

 

Personel:

Matthew Linnell BVSc CertSAS MRCVS (Leading Surgeon)

Matt graduated from Bristol University in 1996 and initially worked in mixed and then in first-opinion small animal practice. He returned to Bristol and began practicing at Fernlea Veterinary Clinics in 2002, working alongside Dr Hamish Denny for 17 years until his retirement in 2019. Hamish mentored and constantly encouraged his surgical development throughout their time together.

Matt gradually transitioned into full-time orthopaedics, gained the RCVS Certificate in Small Animal Surgery in 2008 and RCVS Advanced Practitioner status when it launched in 2014. He has published and lectured nationally.

Matt established Fernlea Orthopaedics and has run the referral service for the last 13 years.

Jade Kilbey

Jade started working at Fernlea Veterinary Clinic as a student in 2015 whilst undergoing her degree at Hartpury college. She graduated in 2018 and has stayed ever since. She enjoys practical work the most such as theatre nursing and patient care with a particular interest in orthopaedic care. In addition to her nursing role she is also our orthopaedic administrator which she is currently enjoying.

Christian Marchant BVMedSci(hons) BVM BVS GPCert(SAS) MRCVS

Christian graduated from Nottingham University in 2012 and started working in a PDSA practice in Doncaster. He then moved to a large veterinary hospital in Somerset where his passion for surgery grew and he gained his Certificate in Small Animal Surgery. During this time he built a large caseload in both orthopaedics and soft tissue surgery.

Christian joined Fernlea Orthopaedics in January 2022 to work alongside Matt in orthopaedics and will also be offering more advanced soft tissue surgery.

 

Which branch will I need to travel to?

Our orthopaedic service operates within our Hanham clinic. The address is provided below:

Fernlea Veterinary Clinic
12 Martins Road
Hanham
Bristol
BS15 3EW

How do I get referred?

Once you and your first opinion veterinary provider has agreed that your patient requires referral your veterinary surgeon can then refer your pet to us for care by using the referral form on our website. All diagnostic imaging and clinical history should be included to ensure a rapid response. Once we have the information our team will contact you to arrange an appointment.

How do I book an appointment?

Once we have all the information required our orthopaedic administrator will contact you to arrange an appointment. Depending on the reason for referral this could either be an assessment appointment which takes place on an evening or an appointment in the morning with a view to operating on the same day.

How can I pay for the surgery?

Please see our terms and conditions for information about payments.

Insured Clients

For those that are insured but cannot pay for the treatment and wait to be reimbursed for the surgery we may be able to offer a direct claim (where your insurance company pays us directly). In order for this to be authorised we will need to discuss your insurance policy with your provider and in some cases may need to complete a pre-authorisation form. As most insurance providers cannot discuss your policy with us you will need to contact them to give them permission to speak to us, failure to do so will mean not being able to move forward with a direct claim. If there is any reason that we suspect the treatment will not be covered we will not be able to arrange a direct claim but we will discuss this with you.

Finance Options

Unfortunately due to the national provider pulling out of the veterinary sector this option is currently unavailable. We are hoping to resolve  this as soon as possible

For those that do not have the funds for the treatment and are not insured we can offer a finance plan through a third party provider depending on security checks. This would need to be arranged before the treatment. Application is easy to do we will need some of your basic information and from here we can send you a link via text to email which you will need to open and complete the questions. Once complete the decision making is instant. If you want to know more about the finance option available or you want to apply for it please let us know at the time of booking your appointment.

Your visit

At Fernlea orthopaedics we are dedicated to make the referral process as simple as possible as we understand how stressful it can be when your pet needs to be referred. To make the process of booking your appointment easier we have an orthopaedic administrator who will be able to organise your appointment and assist in answering any questions, their role is to ensure you have everything ready before your appointment and will guide you through what to expect upon arrival to the clinic through to home care.

When you arrive with us in the clinic our friendly reception team will greet you and show you where to wait for your appointment time. Whilst you wait we will be happy to provide you with refreshments for you and your pet (unless they are being starved for a procedure).

At your appointment time you will be greeted in the waiting area by our surgeon. During the consultation they will examine your pet and discuss with you the best treatment plans. Once the treatment plan is decided you will be sent back to our reception team to complete the necessary paper work. If your pet is admitted with us at this stage they will stay with us for the day. The time of discharge is very much dependent upon each individual patient and procedure but most of our patients are able to be discharged later the same day. Our experienced nurses will keep you updated throughout the day.

At your discharge appointment our qualified nurses will go through all of the after care, medications and post operative appointments with you. Once discharged you are welcome to come back for any post operative care however we understand that it is generally more convenient to return to your primary care veterinary clinic. We are contactable at any point for support to you or your veterinary surgeon if you have any questions or concerns over progress.

Further Questions?

If you have any further questions please contact the surgery on 01179677067 where are reception team will be happy to help. Alternatively you can also contact us via admin@fernleaorthopaedics.co.uk.